Product Recall
Thermos L.L.C.
Recalls Stainless King Food Jars and Bottles – Models SK3000, SK3020, and SK3010
Thermos L.L.C. in cooperation with the U.S. Consumer Product Safety Commission (CPSC), announced a voluntary recall of certain Stainless King Food Jars and Bottle. The company has received 27 reports of consumers who were struck by a stopper forcefully ejecting from the containers upon opening, including complaints of impact and laceration injuries requiring medical attention. Three consumers suffered permanent vision loss after being struck in the eye.
Products included in this recall were sold from around March 2008 to July 2024 at Target, Walmart and other stores nationwide and online at Amazon.com, Walmart.com, Target.com and Thermos.com.
Recalled Thermos 16-oz Stainless King Food Jar (SK3000), 40-oz Sportsman Food & Beverage Bottle (SK3010), and 24-oz Stainless King Food Jar (SK3020)
The stopper of the recalled Food Jars and Bottles has no pressure relief in the center.
Consumers should immediately stop using the recalled Food Jars and Bottles and contact Thermos to receive a free replacement pressure relief stopper or replacement Bottle, depending on model. For recalled 3000 and 3020 Food Jars, consumers will be asked to throw away the stopper and send a photo of the disposed stopper to Thermos. For recalled 3010 Bottles, consumers will be asked to return their recalled Bottle to Thermos using a prepaid shipping label.
If you believe your product is impacted, please go to https://support.thermos.com and follow the instructions to submit a claim for a replacement stopper or product, depending on the model. You will be able to fill out a form for a pre-paid label to return your SK3010 product.
You can also call 662-563-6822 between hours: 7a.m. to 3:30p.m CST if you need further guidance.
Please allow between 7-9 weeks after all information is received and verified by Thermos before we can process a shipment of your replacement stopper or product.
You can read more about this recall on the Consumer Product Safety Commission website here.
FAQ's
1. What products are part of the recall?
Recalled Thermos 16-oz Stainless King Food Jar (SK3000), 40-oz Sportsman Food & Beverage Bottle (SK3010), and 24-oz Stainless King Food Jar (SK3020)
The stopper of the recalled Food Jars has no pressure relief in the center.
2. Where can I find the product number?
The product number is located on the bottom of the product.
3. Why are the products being recalled?
Thermos is recalling the products in cooperation with the U.S. Consumer Product Safety Commission (CPSC) because if perishable food or beverages are stored in the container for an extended period of time, the stopper can forcefully eject when opened, which can result in serious impact injury and laceration hazards to the consumer. CPSC’s recall press release is available here.
4. I don't want the new stopper or new product; can I get a refund?
No. The only CPSC-approved remedy for this recall is a replacement stopper for recalled SK3000 or SK3020, and an SK3030 Bottle as a replacement for the SK3010.
5. I used to have the product, but I threw it away, can I get a refund?
Only consumers who currently have a recalled product are eligible for the recall remedy. The only CPSC-approved remedy for this recall is a replacement stopper for recalled SK3000 or SK3020, and an SK3030 Bottle as a replacement for the SK3010.
6. How do I get a stopper replacement or new product?
Verify your SK3000 or SK3020 by looking at the stopper to see if there is a pressure relief valve in the center (see above photos). If your product is affected, meaning there is no pressure relief valve, please go to https://support.thermos.com and follow the instructions. For recalled 3000 and 3020 Food Jars, consumers will be asked to throw away the stopper and send a photo of the disposed stopper to Thermos. For recalled 3010 Bottles, consumers will be asked to return their recalled Bottle to Thermos using a prepaid shipping label. Replacement stoppers for the SK3000 or SK3020 or a replacement product for the SK3010 will be sent after Thermos’ receipt and validation of your recall claim.
7. Can I take my product back to the store to get a refund?
No, do not return your product or stopper to the store. Thermos will send replacement stoppers or a replacement product for the SK3010 upon receipt and validation of a recall claim form. Please fill out the form at https://support.thermos.com and follow the instructions to file a claim for a replacement stopper or product.
8. I sent you all my information, and I have not received anything back. What is the status of my replacement?
Depending on availability, shipment may take up to 7 to 9 weeks from the date all information was verified and processed by Thermos.
9. Can I continue using the product until I get my stopper replacement or new product?
No. You should stop using the recalled product and enroll in the recall. Visit https://support.thermos.com and follow the instructions to request a replacement stopper or SK3030 Bottle.
10. How long will it take to get my replacement(s)?
Depending on availability, shipment may take up to 7 to 9 weeks from the date all information was verified and processed by Thermos.
11. I don't have one of the impacted products that you are recalling but I have other Thermos® Stainless King products, and I am concerned, can you replace that too?
This recall only covers SK3000 and SK3020 Food Jars without a pressure relief stopper and SK3010 Bottles. Other Thermos Stainless King products are not eligible for the recall remedy.
12. Will I be reimbursed for the inconvenience of not being able to use a product I purchased?
We sincerely apologize for the inconvenience. Please fill out the form on the website to start the process to receive a replacement stopper for the SK3000/SK3020 or replacement product for the SK3010.
13. I live outside the United States, can I submit a claim for a replacement stopper or bottle?
At this time, we are only processing claims and replacements for the U.S.