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- ONLINE ORDER ASSISTANCE 1-800-831-9242
- RETAIL PARTNERS 1-800-243-0745
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CUSTOMER SERVICE
Thermos L.L.C.
Consumer Service
355 Thermos Drive
Batesville, MS 38606 - Phone 1-800-831-9242
- Fax 662-563-2175
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INQUIRIES ABOUT THERMOS® BRAND BARBECUE GRILLS
Char-Broil®/Thermos® Grills
Consumer Relations
P.O. Box 1240
Columbus, GA 31904 - Phone 1-800-241-7548